Tori Tao Available · AI product design & advisory可接案 · AI 產品設計與顧問

Designing AI products people actually use. 設計人們真的會用的 AI 產品。

Staff Product Designer with ten years in Silicon Valley — Zoom, SAP & Tencent. I bridge US design craft and Asia's speed: leading 0→1 AI products and scaling design systems to 300M+ users, across the US, China and Hong Kong. 資深產品設計師，矽谷十年——做過 Zoom、SAP、騰訊。我把美國的設計功底接上亞洲的速度：帶 0→1 的 AI 產品、把設計系統做到 300M+ 用戶，橫跨美國、中國與香港。

View work看作品 Try the Tori UX tool試試 Tori UX 工具
10+
Years in Silicon Valley年矽谷經驗
300M+
DAU shipped to (Zoom)交付的日活用戶（Zoom）
25+
Designers led, China & Africa帶過的設計師（中國 & 非洲）
TEDx
Keynote speaker · 2024主題演講者 · 2024
ZoomSAPTencentBoomplayHKGAI
What I do我能做什麼

From messy demo to a product people pay for.從凌亂的 demo，到一個有人付費的產品。

AI Product DesignAI 產品設計

End-to-end UX for LLM products — multimodal interaction, conversational flows, and design systems that scale.LLM 產品的端到端 UX——多模態交互、對話流程、能規模化的設計系統。

0→1 · end-to-end0→1 · 端到端

AI Product StrategyAI 產品策略

Deciding what to build before you build it — PMF hypotheses, wedge analysis, AI-native positioning.在動手之前，先想清楚該做什麼——PMF 假設、切入點分析、AI-native 定位。

Pre-build clarity動手前的清晰

Founder Advisory創始人顧問

Hands-on advisory for solo founders & seed teams. Faster PMF, fewer expensive detours.給獨立創始人和種子團隊的實戰顧問。更快找到 PMF，少走昂貴的彎路。

Weekly · fractional每週 · 兼任
Selected work精選作品

Wireframe in, shipped product out. Drag to compare.線框進，產品出。拖一拖看對比。

HKMeeting

A full redesign and rebrand, from product thinking up.一次徹底的重設計與品牌重塑，從產品思維開始。

Staff Product Designer · HKGAI · 2024資深產品設計師 · HKGAI · 2024
What I inherited was decoration, not a product — pixels pushed without product thinking. I rebuilt it end to end: the core flow, information architecture, a new brand and design system, so recording, transcription and recap became one clear job.我接手時，它只是一層「美化」，不是一個產品——有畫面、沒有產品思維。我把它從頭到尾重做：核心流程、信息架構、全新品牌與設計系統，讓錄音、轉寫、回顧合成一件清楚的事。
+38%D7 retention7 日留存
−35%task time任務耗時
0→1rebrand + system品牌＋體系
Full case study完整案例 Coming up即將上線
HKMeeting redesigned HKMeeting before
Before改前
After改後
drag to compare拖動對比
Boomplay

Took Africa's top music app from cluttered to clear.把非洲頭部音樂 App，從雜亂變清爽。

Senior Design Manager · 78M users · 2021資深設計經理 · 7,800 萬用戶 · 2021
A cluttered, slow home screen. I led 25+ designers to rebuild the core flows and the company's first design system.首頁雜亂、慢。我帶 25+ 設計師重構核心流程，建立首個設計系統。
8×homepage UV首頁 UV
+250%subscriptions訂閱轉化
Full case study完整案例 Coming up即將上線
Boomplay redesigned Boomplay before
Before改前
After改後
drag to compare拖動對比

Zoom, SAP, Tencent & more — the full history is in the résumé.Zoom、SAP、騰訊等——完整經歷在履歷裡。

Reviews真實評價

People say about me.大家怎麼說。

★★★★★

Tori is incredibly approachable and knowledgeable. After one session I had a much clearer picture of UX and product roles across the US and China.

🦊
AI Founder
Product review
★★★★★

Patient and encouraging, always focused on helping me grow. Her feedback showed me exactly what to fix — and how the design process actually flows.

🐱
UX Designer
1:1 mentee
★★★★★

She shares what she did at a similar stage — incredibly inspiring, and very practical. I knew exactly what to do next.

☁️
Student
Career pivot
★★★★★

Her insight is invaluable for understanding product design more deeply. I'd recommend her to anyone making a career pivot or leveling up in UX.

🐻
Product Manager
Portfolio review
★★★★★

She helped me find my real strength as a designer with a business background. Grateful for the honest, constructive feedback.

🍉
Founder
Business background
★★★★★

Insights I hadn't seen before, expressed clearly and sharply. Friendly — but she doesn't sugarcoat. Exactly what I needed.

🐼
Indie founder
Seed-stage
★★★★★

之前找過國內的設計導師，不是很滿意——老師講的很切入關鍵，一下就點到問題上。

🐰
設計師
作品集 Review
★★★★★

謝謝老師的指導，真的很有用，我回去改一改 portfolio。思路清楚多了。

🐶
學生
1:1 指導
★★★★★

謝謝這次的 review，真的很有用！等我改完一輪再約您一次。

🦄
求職中
轉行
★★★★★

感謝昨天的指導，收穫很大，很多想不通的地方一下就清楚了。

🐧
轉行者
職業諮詢
★★★★★

講得特別清楚，一句話就點到關鍵。比我自己想了很久都管用。

🐯
Founder
產品方向
★★★★★

根據建議改了改，效果立竿見影，準備再約一次深入聊聊。

🐨
產品經理
產品複盤
Résumé履歷

Experience, education & skills.經歷、教育與技能。

Experience工作經歷
2024 — Now · Hong Kong
HKGAI · Staff Product Designer· 資深產品設計師
Design strategy & UX framework for Hong Kong's first city-level AI platform (LLM transport, weather, news). 4× utility engagement, −35% task time.主導香港首個城市級 AI 平台的設計策略與 UX 框架（LLM 交通、天氣、新聞）。服務參與度 4 倍、任務耗時 −35%。
2022 — 23 · Hangzhou
Zoom · Senior Product Designer· 資深產品設計師
End-to-end features for Zoom Team Chat at 300M+ DAU; led integration of AI modules for discovery & smart suggestions.為 300M+ 日活的 Zoom Team Chat 交付端到端功能；主導 AI 模組整合，做發現與智能建議。
2021 — 22 · Shenzhen
Transsnet Music (Boomplay) · Senior Design Manager· 資深設計經理
Built & mentored a 25+ designer team across China & Africa; first unified design system; 8× homepage UV, +250% subscriptions.在中國與非洲組建並帶領 25+ 人設計團隊；建立首個統一設計系統；首頁 UV 8 倍、訂閱 +250%。
2016 — 21 · Palo Alto
SAP · Product Designer· 產品設計師
One of the first AI voice assistants for CRM (+28% mobile MAU); built the "Safira" design system across 2,200+ customers, 500M+ transactions.最早的 CRM AI 語音助手之一（移動 MAU +28%）；打造「Safira」設計系統，覆蓋 2,200+ 企業客戶、500M+ 交易。
2015 — 16 · Burlingame
Boostinsider · Lead UX/UI Designer· UX/UI 設計主管
Owned UX for an AI influencer platform (100K influencers, 3,000+ brands); +45% retention via A/B testing.負責一個 AI 網紅平台的 UX（10 萬網紅、3,000+ 品牌）；A/B 測試帶來 +45% 留存。
2010 — 11 · Shenzhen
Tencent · Brand Designer· 品牌設計師
Won the Tencent Business Breakthrough Award for presidential exhibit design; led branding for Qrobot.以總裁展區設計獲騰訊業務突破獎；主導 Qrobot 品牌設計。
Education教育
2012 — 2015 · San Francisco
Academy of Art University · MA, Web Design & New Media· 網頁設計與新媒體 碩士
2006 — 2010 · Guangzhou
Guangzhou Academy of Fine Arts · BA, Graphic Design· 平面設計 學士
Skills技能
Design Leadership設計領導力
Creative strategy, design systems, team mentorship, multimodal interaction, A/B testing創意策略、設計系統、團隊帶教、多模態交互、A/B 測試
AI / Specialized UXAI / 專項 UX
LLM interaction design, AI chatbot architecture, prompt-engineering UX, data-driven analyticsLLM 交互設計、AI 聊天機器人架構、Prompt 工程 UX、數據驅動分析
Tools工具
Figma, Sketch, Adobe Creative Cloud, Keynote
Languages語言
English (fluent), Mandarin & Cantonese (native)英語（流利）、普通話與粵語（母語）
Speaking & content演講與內容

Sharing the playbook, publicly.公開分享方法論。

The design process is dead? Stop shipping only UI
▶ 小红书
小红书 · most viral熱門

The design process is dead? Stop shipping only UI設計流程已死？別再只做 UI

“When AI can draw the screens, pretty UI stops being the moat. Solving the real problem is.”「AI 都能畫介面了，畫得漂亮不再是門檻——能不能解決真問題，才是。」

Watch on 小红书在小红书觀看 →
What is a product's real moat — Snapchat
▶ 小红书
小红书 · teardown拆解

What's a product's real moat? (Snapchat)AI 時代，產品真正的壁壘

“A product's moat was never the features. It's the place you own in the user's mind.”「產品的壁壘從來不是功能，而是你佔住的那塊用戶心智。」

Watch on 小红书在小红书觀看 →
TEDx — Design is intentional and purposeful
▶ TEDx
TEDx · 2024

Design is intentional & purposeful設計，是有意圖、有目的的

“Good design isn't decoration. Every single choice carries an intent behind it.”「好設計不是裝飾——每一個決定的背後，都藏著一個意圖。」

Watch the talk觀看演講 →
Tori UX · the toolTori UX · 工具

Every AI tool agrees with you. I won't.每個 AI 工具都在附和你。我不會。

Paste your AI product's landing page and get the one wound most likely to kill it — the Two-Gate Wound Test, in 60 seconds.貼上你 AI 產品的落地頁，看那個最可能害死它的傷口——兩道門測試，60 秒出結果。

Run a free diagnosis免費跑一次診斷 Coming soon即將上線
Work with me與我合作

Four ways we can work together.四種合作方式。

Pick the shape that fits where you are. I'll tell you honestly if it's not the right fit.挑一個適合你現在階段的。不合適我會直說。

Product Review產品診斷

A deep teardown of your AI product — written report + a call.深度拆解你的 AI 產品——書面報告 + 一次通話。

One-time一次性
Founder Advisory創始人顧問

Weekly sessions on product, design & what to build next.每週一次，聊產品、設計、下一步該做什麼。

Recurring長期
Design Leadership設計領導

Embedded interim Head of Design — system, craft bar, hiring.兼任臨時設計負責人——體系、品質標準、招聘。

3 — 6 months個月
0→1 AI Product0→1 AI 產品

End-to-end design for a new AI product, idea to ship.一個全新 AI 產品的端到端設計，從想法到上線。

Project按項目
tori.tao@yahoo.com LinkedIn